Whataburger Survey is the survey of WhataBurger which is one of the most popular fast food restaurant companies in the United States of America. It was started back in 1950 and used to sell one large-sized burger for 25 cents only! Today, the Texas-based restaurant chain has more than 800 branches across the country, as was found in a study in 2017.
Whataburger is famous for serving good quality, hot and fresh food to their customers and its combo of burger, drink and chips still remain the most liked combo in the menu. Some of its other core products are—Whataburger, Whataburger Jr., the Justaburger, the Whatachick’n the Whatacatch (a fish sandwich). Their breakfast menu is as tastier as the dinner one.
However, they don’t have any branches outside the country.
Not only is Whataburger a good solution for your hunger, but it is a good solution for empty pockets too. They have employed more than 20,000 people and the majority of them are the youth. So, whether you are looking for a part-time career or a full-time career, Whataburger is a good place to give a kickstart to your career.
Enough about Whataburger, I know you are not here to know what Whataburger is. You want to know about Whataburger survey, and I will tell you exactly about that.
One of the reasons why Whataburger has survived for so many years, in spite of many fast food giants ruling the industry is because they treat their customers with respect. In this era, where customer loyalty is negligible, it is all the more important to make customers feel like Gods and Whataburger has done everything in their hands to make it possible.
One of the biggest steps in regards to customer satisfaction that Whataburger took years ago was the famous Whataburger Survey. Customers are asked about their feedback by making them fill a survey, it is a good way to measure customer satisfaction from the services. However, one thing that they have realized over the years is that whenever the customers are given enough freedom, it’s only then that they get true feedback. The survey also helps the restaurant to realize the needs and expectations of customers, an important marketing strategy to make your business more likeable for customers.
Objectives of Whataburger Survey
There is a cost related to every action a company takes, so everything they do has a reason. So, a company has objectives for everything you do. So, let’s have a look at the objectives of Whataburger behind this survey:
- To get to know the customer’s point of view, how they judge the services of the restaurant they went to.
- To ensure that they are satisfying their needs and expectations. But to fulfil their expectations, they need to know what the expectations are in the first place. And to know the expectations, a survey is the best method.
- To help the restaurant improve various aspects of it by knowing what the customer thinks about it.
- This survey also helps the management to figure out how a store is performing.
- If something goes wrong, customers can help throw light at it and the problem can be dealt with at the management level itself.
Whataburger Survey Reward
The survey in itself isn’t big and doesn’t take more than a few minutes to answer, plus, there is another benefit for customers here. Customers are given certain rewards every time they fill the survey. Those Whataburger rewards are redeemable at Whataburger restaurant.
However, there are certain criteria you need to fulfil to be able to take the survey, let’s see what are those.
Whataburger Survey Eligibility Criteria
To be eligible for the survey, these are the criterion that you need to fulfil:
- The participant must be a resident of the United States of America,
- The participant must not be a minor,
- The participant must have a purchase receipt with them, the receipt has a survey code printed behind it. In case you don’t have a purchase receipt, you need to make a purchase from the restaurant,
- The participant must give their authentic contact details in the survey.
Whataburger Survey Guide
There are certain prerequisites to be able to take the survey, have a look at these:
- A smartphone or a tablet with an internet connection
- Whataburger store purchase receipt
- Basic English or Spanish language
This Texas-based fast food joint has created an online portal which makes it easier for the customers to participate in Whataburger experience survey.
Quickly, visit www.whataburgersurvey.com answer the questions and get rewarded for filling the survey.
Steps to fill Whataburger Experience Survey
- Open any web browser in your PC, mobile or the tablet, the browser can be either Chrome or Safari.
- Type in the search bar, ‘www.whataburgersurvey.com’, it is the official website of Whataburger. You can reach out to the Whataburger questionnaire from their central website as well if you prefer that. On the central website, you will find ‘survey’ on the topmost side of the website.
- To move forward, you need to enter a valid restaurant location and its code, as soon as you do this, you will be taken to the survey page.
- Now, in this step, you need to select the language you prefer, either English or Spanish.
- Find your Whataburger bill receipt and find a survey code, it should be located on the bottom of the receipt
- Click on the start button to begin the survey,
- Answer all the questions truthfully and click on the submit button.
- You will also be asked about your recent visit to Popeyes.
- Make sure you give your authentic contact details
- As soon as you are done with these formalities, you should receive a code, one that you can redeem whenever you visit the restaurant next.
- Also, keep the code on your receipt safe, you would be in for a tasty surprise if you do.
- You get a reward for participating in the survey, keep an eye on that.
Please note that if you don’t have your survey code then click on the link given on the original page and go to the official website of the restaurant. Then you need to provide your restaurant number which you will find on the corner of your bill.
Now, bring your survey report and start with answering the simple questions like the purpose of your visit—dine in, carry out or drive thru. Similarly, answer every question that follows and then finally click on the ‘yes’ option.
After you finish answering the questions, you will be required to rate your experience at the restaurant. As far as the company is concerned, this is the most important question for them, so do rate honestly.
Whataburger Reward Point System
Like I said before, you can earn reward points on filling the survey and you might want to read these interesting points regarding that—
- When you finish the survey, you are given a redeemable coupon, you can use this coupon and get yourself a tasty treat for free.
- If you think you can get cash in exchange for the treat, then you are in for a surprise, because this is against the rules.
- Whataburger monitors the timeframe of this reward, so do not miss the deadline to avail the benefits.
Advantages of Whataburger Survey
If you are new to this, then this might be coming to your mind again and again too. Why should you fill this survey, what are the advantages, what will you get out of this? Well, read on and you will figure out yourself why you should invest your time into this.
So everyone who completes the survey gets a coupon code, and this coupon code can be used whenever you go to their restaurant the next time. Using these coupon codes, you can avail many benefits, but the most common one of them is the burger that you get for free. Who doesn’t want a free burger? Everyone!
So, you only need to invest a few minutes to get a burger for free, I don’t understand why anyone would want to pass this offer, I certainly won’t.
However, remember, the coupon is valid only for three days that means your free burger will wait for you only for three days.
More information about the Whataburger Survey
- The Service Management Group runs the Whataburger Survey.
- The official website of Whataburger, www.whataburgersurvey.com conducts the surveys.
- Customers who visited the restaurant are eligible to take part in the survey.
- You need to have a bill receipt that you were given to take part in the survey.
- With one bill, you can only participate once.
Frequently Asked Questions—Whataburger Experience Survey
Curious about the kind of questions that are usually asked in the survey? Of course, you can check them out at their site whenever you want, but here are some basic ones:
– Were you satisfied with the services offered by the Whataburger restaurants?
– Would you visit the restaurant again?
– Is the quality of food good?
– Are the items offered at reasonable prices?
– Was the staff friendly and helpful?
– How many times do you visit their outlets in a month?
– Did the restaurant follow basic hygiene?
– Did you like the taste of the food that you ordered?
– Were you made to wait long for the order?
– How friendly was the staff?
– Were you delivered the order that you were asked for? In other words, how would you rate the accuracy of the order?
Please note that the questions change from place to place, however, most of the questions are like the ones we have already shared with you. The survey will also depend on the kind of food you ordered and your bill.
Customer service for Whataburger
If you want to get in touch with peeps at Whataburger then here are the ways to do that:
- Visit their official website, www.whataburgersurvey.com
- Or reach them through this phone number: 201-476-6000
There are many holidays in a year, but Whataburger is closed only on the three of those and they are—
- Easter Sunday
- Thanksgiving Day
- Christmas Day
The days on which you might be home, but Whataburger will not be closed are listed below:
- New Year’s Day
- Valentine’s Day
- Martin Luther King, Jr. Day
- Mardi Gras Fat Tuesday
- President’s Day
- Easter Monday
- Good Friday
- Cinco de Mayo
- Memorial Day
- Mother’s Day
- Father’s Day
- Independence Day
- Columbus Day
- Labor Day
- Halloween Veteran’s Day
- Black Friday
- Christmas Eve
- Day after Christmas
- New Year’s Eve
To summarise, this article has given you a basic overview about Whataburger, Whataburger Survey, the objectives of Whataburger Survey, the rewards that you get by filling this survey and the steps to access the survey along with the requirements to complete the survey. Mind you, do not forget the bill! You will find all the important information in the Whataburger survey guide. Then we have listed a few advantages of investing a few minutes filling the survey. Then we tried giving you some more information about the survey, after all, serving you in our one big objective.
Then we stated a few questions that usually are the part of the survey, remember thought the questions would very much depend on the kind of food you ordered, although we have covered all the basic ones.
Then we told you what you should do in case you want to get in touch with the Whataburger customer care and finally, we concluded it all by telling you the days when you wouldn’t be able to reach out to your favourite restaurant. That’s only three days though.
So, the next time you decide to give your taste buds a treat by ordering a ‘thick and hearty’ meal from Whataburger, make sure that the bill receipt does not end up in the dustbin. That receipt is the key to more such delicious treats in the future!